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24/7 Emergency Response — We Answer Every Call

Philadelphia's Trusted Fire, Water & Mold Damage Restoration Experts

24/7 Emergency Response • Free Estimates • All Insurance Accepted

Licensed & Insured
IICRC Certified
Locally Owned
24/7 Service
Free Estimates
All Insurance Accepted
4.8★ 206+ Reviews

Proven Track Record

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Years Experience

Serving Philadelphia & the Delaware Valley

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Jobs Completed

Homes and businesses fully restored

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Google Rating

From 206+ verified Google reviews

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Response Time

On-site in 60 minutes or less, 24/7

What We Do

Comprehensive Restoration Services

From emergency water extraction to full structural rebuilds — we handle every phase of restoration so you only have to make one call.

The New Image Difference

Why Philadelphia Families & Businesses Choose Us

When disaster strikes, you need more than a restoration company — you need a team you can trust completely. Here's why 5,000+ Delaware Valley families have called New Image when it mattered most.

  • Locally Owned & Operated

    We live and work in the communities we serve. Your neighbors trust us — and so can you.

  • All Insurance Accepted & Navigated

    We handle your entire insurance claim from documentation to settlement. You focus on your family.

  • Licensed, Bonded & Certified

    IICRC-certified technicians with licenses in PA, NJ, and DE. We do this right, every time.

  • 60-Minute Emergency Response

    A live team member answers every call. We're on-site in 60 minutes or less, 24/7/365.

  • Free Estimates & Consultations

    No charge, no obligation. We assess your damage honestly and give you a clear, upfront plan.

  • We Treat Your Property Like Our Own

    We protect what isn't damaged, clean up after ourselves, and leave your home better than we found it.

New Image Restoration certified technicians in protective gear ready for mold remediation and restoration work in Philadelphia
15+
Years Serving
the Delaware Valley
IICRC
Certified

Simple, Clear, Stress-Free

How the Restoration Process Works

When an emergency happens, speed matters — but so does structure. At New Image Restoration, every loss is handled through a consistent process designed to control damage, protect the property, and keep all parties informed.

1

Call Us 24/7

Call (610) 795-2629 any time, day or night. A live team member — not a machine — answers every call.

2

Free Inspection

We arrive on-site fast, assess all damage, and provide a clear, honest estimate at no charge.

3

Insurance Coordination

We work directly with your insurance adjuster, handling documentation and claims so you don't have to.

4

Restoration Begins

Our certified technicians get to work using professional-grade equipment and proven restoration methods.

5

Final Walkthrough

We don't call it done until you're fully satisfied. Final walkthrough ensures everything meets our standards.

Ready to start? It begins with a single call.

Call (610) 795-2629 — We Answer 24/7

What Our Customers Say

4.8★ Rating from 206+ Reviews

Real stories from real Delaware Valley homeowners and business owners we've helped.

I called this company a few days ago with a water problem. They came right out to assess the damage. They were so kind and understanding, and went a long way to help me understand the problem. I couldn't ask for better people. Did all they could to help me. Even helped me with my insurance claim. The best thing is they were spot on time every time they had to come to my home. Extremely pleased.
Constance BeraducciLocal GuideVerified Google Review

Where We Work

Serving the Greater Philadelphia Region

When disaster strikes anywhere in the Delaware Valley, we're ready. Our rapid response covers Philadelphia, all surrounding Pennsylvania counties, South Jersey, and Northern Delaware.

All Insurance Accepted

We Work With ALL Major Insurance Companies

Don't see your insurance company? Don't worry — we work with every provider. Call us and we'll handle all the paperwork, documentation, and adjuster communications for you.

Direct billing to insurance
We advocate on your behalf
Maximum claim settlements
Zero out-of-pocket surprises
State Farm
Allstate
GEICO
Progressive
USAA
Liberty Mutual
Farmers
Nationwide
Travelers
Erie Insurance
The Hartford
Chubb
AIG
Zurich
MetLife
American Family
Auto-Owners
Amica Mutual
Hanover Insurance
Cincinnati Financial
State Farm
Allstate
GEICO
Progressive
USAA
Liberty Mutual
Farmers
Nationwide
Travelers
Erie Insurance
The Hartford
Chubb
AIG
Zurich
MetLife
American Family
Auto-Owners
Amica Mutual
Hanover Insurance
Cincinnati Financial
Available Right Now — 24/7/365

Water Damage? Fire Damage? Don't Wait —Every Minute Counts.

The longer you wait, the worse the damage gets. Mold starts in 24–48 hours. Structural damage compounds daily. One call stops it all. We answer 24/7 — no hold music, no answering machines, no delays.

On-site in 60 minutes
Free inspection & estimate
All insurance accepted
Licensed & IICRC certified

Got Questions?

Frequently Asked Questions

Get answers to the most common questions about restoration services, our process, and insurance.

Don't see your question? Our team is available 24/7 to answer anything.

Call (610) 795-2629

We respond to emergencies 24 hours a day, 7 days a week, 365 days a year. Our goal is to be on-site within 60 minutes of your call anywhere in the Philadelphia, Delaware County, Montgomery County, Bucks County, and South Jersey area. When you call (610) 795-2629, a live team member — not an answering machine — picks up every time. Time is critical after water, fire, or mold damage, and we treat every call with the urgency it deserves.

Free Estimate

Get Your Free Estimate in Minutes

Fill out the form and we'll call you within 15 minutes. For emergencies, call us directly — we answer 24/7.

Is this an emergency?

Tap to mark as urgent — we'll call you immediately

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Address

802 Derwyn Road, Drexel Hill, PA 19026

View on Google Maps

Hours

24/7 Emergency Service

We respond to emergencies around the clock, every day of the year.